Class: Aws::QConnect::Types::QuickResponseData

Inherits:

Struct

• Object
• Struct
• Aws::QConnect::Types::QuickResponseData

Defined in:

gems/aws-sdk-qconnect/lib/aws-sdk-qconnect/types.rb

Overview

Information about the quick response.

See Also:

• AWS API Documentation

Constant Summary

SENSITIVE =

[:channels]

Instance Attribute Summary

• #channels ⇒ Array<String>

  The Connect Customer contact channels this quick response applies to.

• #content_type ⇒ String

  The media type of the quick response content.

• #contents ⇒ Types::QuickResponseContents

  The contents of the quick response.

• #created_time ⇒ Time

  The timestamp when the quick response was created.

• #description ⇒ String

  The description of the quick response.

• #grouping_configuration ⇒ Types::GroupingConfiguration

  The configuration information of the user groups that the quick response is accessible to.

• #is_active ⇒ Boolean

  Whether the quick response is active.

• #knowledge_base_arn ⇒ String

  The Amazon Resource Name (ARN) of the knowledge base.

• #knowledge_base_id ⇒ String

  The identifier of the knowledge base.

• #language ⇒ String

  The language code value for the language in which the quick response is written.

• #last_modified_by ⇒ String

  The Amazon Resource Name (ARN) of the user who last updated the quick response data.

• #last_modified_time ⇒ Time

  The timestamp when the quick response data was last modified.

• #name ⇒ String

  The name of the quick response.

• #quick_response_arn ⇒ String

  The Amazon Resource Name (ARN) of the quick response.

• #quick_response_id ⇒ String

  The identifier of the quick response.

• #shortcut_key ⇒ String

  The shortcut key of the quick response.

• #status ⇒ String

  The status of the quick response data.

• #tags ⇒ Hash<String,String>

  The tags used to organize, track, or control access for this resource.

Instance Attribute Details

#channels ⇒ Array<String>

The Connect Customer contact channels this quick response applies to. The supported contact channel types include Chat.

Returns:

• (Array<String>)

# File 'gems/aws-sdk-qconnect/lib/aws-sdk-qconnect/types.rb', line 9272

class QuickResponseData < Struct.new(
  :quick_response_arn,
  :quick_response_id,
  :knowledge_base_arn,
  :knowledge_base_id,
  :name,
  :content_type,
  :status,
  :created_time,
  :last_modified_time,
  :contents,
  :description,
  :grouping_configuration,
  :shortcut_key,
  :last_modified_by,
  :is_active,
  :channels,
  :language,
  :tags)
  SENSITIVE = [:channels]
  include Aws::Structure
end

#content_type ⇒ String

The media type of the quick response content.

• Use application/x.quickresponse;format=plain for quick response written in plain text.

• Use application/x.quickresponse;format=markdown for quick response written in richtext.

Returns:

• (String)

# File 'gems/aws-sdk-qconnect/lib/aws-sdk-qconnect/types.rb', line 9272

class QuickResponseData < Struct.new(
  :quick_response_arn,
  :quick_response_id,
  :knowledge_base_arn,
  :knowledge_base_id,
  :name,
  :content_type,
  :status,
  :created_time,
  :last_modified_time,
  :contents,
  :description,
  :grouping_configuration,
  :shortcut_key,
  :last_modified_by,
  :is_active,
  :channels,
  :language,
  :tags)
  SENSITIVE = [:channels]
  include Aws::Structure
end

#contents ⇒ Types::QuickResponseContents

The contents of the quick response.

Returns:

• (Types::QuickResponseContents)

# File 'gems/aws-sdk-qconnect/lib/aws-sdk-qconnect/types.rb', line 9272

class QuickResponseData < Struct.new(
  :quick_response_arn,
  :quick_response_id,
  :knowledge_base_arn,
  :knowledge_base_id,
  :name,
  :content_type,
  :status,
  :created_time,
  :last_modified_time,
  :contents,
  :description,
  :grouping_configuration,
  :shortcut_key,
  :last_modified_by,
  :is_active,
  :channels,
  :language,
  :tags)
  SENSITIVE = [:channels]
  include Aws::Structure
end

#created_time ⇒ Time

The timestamp when the quick response was created.

Returns:

• (Time)

# File 'gems/aws-sdk-qconnect/lib/aws-sdk-qconnect/types.rb', line 9272

class QuickResponseData < Struct.new(
  :quick_response_arn,
  :quick_response_id,
  :knowledge_base_arn,
  :knowledge_base_id,
  :name,
  :content_type,
  :status,
  :created_time,
  :last_modified_time,
  :contents,
  :description,
  :grouping_configuration,
  :shortcut_key,
  :last_modified_by,
  :is_active,
  :channels,
  :language,
  :tags)
  SENSITIVE = [:channels]
  include Aws::Structure
end

#description ⇒ String

The description of the quick response.

Returns:

• (String)

# File 'gems/aws-sdk-qconnect/lib/aws-sdk-qconnect/types.rb', line 9272

class QuickResponseData < Struct.new(
  :quick_response_arn,
  :quick_response_id,
  :knowledge_base_arn,
  :knowledge_base_id,
  :name,
  :content_type,
  :status,
  :created_time,
  :last_modified_time,
  :contents,
  :description,
  :grouping_configuration,
  :shortcut_key,
  :last_modified_by,
  :is_active,
  :channels,
  :language,
  :tags)
  SENSITIVE = [:channels]
  include Aws::Structure
end

#grouping_configuration ⇒ Types::GroupingConfiguration

The configuration information of the user groups that the quick response is accessible to.

Returns:

• (Types::GroupingConfiguration)

# File 'gems/aws-sdk-qconnect/lib/aws-sdk-qconnect/types.rb', line 9272

class QuickResponseData < Struct.new(
  :quick_response_arn,
  :quick_response_id,
  :knowledge_base_arn,
  :knowledge_base_id,
  :name,
  :content_type,
  :status,
  :created_time,
  :last_modified_time,
  :contents,
  :description,
  :grouping_configuration,
  :shortcut_key,
  :last_modified_by,
  :is_active,
  :channels,
  :language,
  :tags)
  SENSITIVE = [:channels]
  include Aws::Structure
end

#is_active ⇒ Boolean

Whether the quick response is active.

Returns:

• (Boolean)

# File 'gems/aws-sdk-qconnect/lib/aws-sdk-qconnect/types.rb', line 9272

class QuickResponseData < Struct.new(
  :quick_response_arn,
  :quick_response_id,
  :knowledge_base_arn,
  :knowledge_base_id,
  :name,
  :content_type,
  :status,
  :created_time,
  :last_modified_time,
  :contents,
  :description,
  :grouping_configuration,
  :shortcut_key,
  :last_modified_by,
  :is_active,
  :channels,
  :language,
  :tags)
  SENSITIVE = [:channels]
  include Aws::Structure
end

#knowledge_base_arn ⇒ String

The Amazon Resource Name (ARN) of the knowledge base.

Returns:

• (String)

# File 'gems/aws-sdk-qconnect/lib/aws-sdk-qconnect/types.rb', line 9272

class QuickResponseData < Struct.new(
  :quick_response_arn,
  :quick_response_id,
  :knowledge_base_arn,
  :knowledge_base_id,
  :name,
  :content_type,
  :status,
  :created_time,
  :last_modified_time,
  :contents,
  :description,
  :grouping_configuration,
  :shortcut_key,
  :last_modified_by,
  :is_active,
  :channels,
  :language,
  :tags)
  SENSITIVE = [:channels]
  include Aws::Structure
end

#knowledge_base_id ⇒ String

The identifier of the knowledge base. Can be either the ID or the ARN. URLs cannot contain the ARN.

Returns:

• (String)

# File 'gems/aws-sdk-qconnect/lib/aws-sdk-qconnect/types.rb', line 9272

class QuickResponseData < Struct.new(
  :quick_response_arn,
  :quick_response_id,
  :knowledge_base_arn,
  :knowledge_base_id,
  :name,
  :content_type,
  :status,
  :created_time,
  :last_modified_time,
  :contents,
  :description,
  :grouping_configuration,
  :shortcut_key,
  :last_modified_by,
  :is_active,
  :channels,
  :language,
  :tags)
  SENSITIVE = [:channels]
  include Aws::Structure
end

#language ⇒ String

The language code value for the language in which the quick response is written. The supported language codes include de_DE, en_US, es_ES, fr_FR, id_ID, it_IT, ja_JP, ko_KR, pt_BR, zh_CN, zh_TW

Returns:

• (String)

# File 'gems/aws-sdk-qconnect/lib/aws-sdk-qconnect/types.rb', line 9272

class QuickResponseData < Struct.new(
  :quick_response_arn,
  :quick_response_id,
  :knowledge_base_arn,
  :knowledge_base_id,
  :name,
  :content_type,
  :status,
  :created_time,
  :last_modified_time,
  :contents,
  :description,
  :grouping_configuration,
  :shortcut_key,
  :last_modified_by,
  :is_active,
  :channels,
  :language,
  :tags)
  SENSITIVE = [:channels]
  include Aws::Structure
end

#last_modified_by ⇒ String

The Amazon Resource Name (ARN) of the user who last updated the quick response data.

Returns:

• (String)

# File 'gems/aws-sdk-qconnect/lib/aws-sdk-qconnect/types.rb', line 9272

class QuickResponseData < Struct.new(
  :quick_response_arn,
  :quick_response_id,
  :knowledge_base_arn,
  :knowledge_base_id,
  :name,
  :content_type,
  :status,
  :created_time,
  :last_modified_time,
  :contents,
  :description,
  :grouping_configuration,
  :shortcut_key,
  :last_modified_by,
  :is_active,
  :channels,
  :language,
  :tags)
  SENSITIVE = [:channels]
  include Aws::Structure
end

#last_modified_time ⇒ Time

The timestamp when the quick response data was last modified.

Returns:

• (Time)

# File 'gems/aws-sdk-qconnect/lib/aws-sdk-qconnect/types.rb', line 9272

class QuickResponseData < Struct.new(
  :quick_response_arn,
  :quick_response_id,
  :knowledge_base_arn,
  :knowledge_base_id,
  :name,
  :content_type,
  :status,
  :created_time,
  :last_modified_time,
  :contents,
  :description,
  :grouping_configuration,
  :shortcut_key,
  :last_modified_by,
  :is_active,
  :channels,
  :language,
  :tags)
  SENSITIVE = [:channels]
  include Aws::Structure
end

#name ⇒ String

The name of the quick response.

Returns:

• (String)

# File 'gems/aws-sdk-qconnect/lib/aws-sdk-qconnect/types.rb', line 9272

class QuickResponseData < Struct.new(
  :quick_response_arn,
  :quick_response_id,
  :knowledge_base_arn,
  :knowledge_base_id,
  :name,
  :content_type,
  :status,
  :created_time,
  :last_modified_time,
  :contents,
  :description,
  :grouping_configuration,
  :shortcut_key,
  :last_modified_by,
  :is_active,
  :channels,
  :language,
  :tags)
  SENSITIVE = [:channels]
  include Aws::Structure
end

#quick_response_arn ⇒ String

The Amazon Resource Name (ARN) of the quick response.

Returns:

• (String)

# File 'gems/aws-sdk-qconnect/lib/aws-sdk-qconnect/types.rb', line 9272

class QuickResponseData < Struct.new(
  :quick_response_arn,
  :quick_response_id,
  :knowledge_base_arn,
  :knowledge_base_id,
  :name,
  :content_type,
  :status,
  :created_time,
  :last_modified_time,
  :contents,
  :description,
  :grouping_configuration,
  :shortcut_key,
  :last_modified_by,
  :is_active,
  :channels,
  :language,
  :tags)
  SENSITIVE = [:channels]
  include Aws::Structure
end

#quick_response_id ⇒ String

The identifier of the quick response.

Returns:

• (String)

# File 'gems/aws-sdk-qconnect/lib/aws-sdk-qconnect/types.rb', line 9272

class QuickResponseData < Struct.new(
  :quick_response_arn,
  :quick_response_id,
  :knowledge_base_arn,
  :knowledge_base_id,
  :name,
  :content_type,
  :status,
  :created_time,
  :last_modified_time,
  :contents,
  :description,
  :grouping_configuration,
  :shortcut_key,
  :last_modified_by,
  :is_active,
  :channels,
  :language,
  :tags)
  SENSITIVE = [:channels]
  include Aws::Structure
end

#shortcut_key ⇒ String

The shortcut key of the quick response. The value should be unique across the knowledge base.

Returns:

• (String)

# File 'gems/aws-sdk-qconnect/lib/aws-sdk-qconnect/types.rb', line 9272

class QuickResponseData < Struct.new(
  :quick_response_arn,
  :quick_response_id,
  :knowledge_base_arn,
  :knowledge_base_id,
  :name,
  :content_type,
  :status,
  :created_time,
  :last_modified_time,
  :contents,
  :description,
  :grouping_configuration,
  :shortcut_key,
  :last_modified_by,
  :is_active,
  :channels,
  :language,
  :tags)
  SENSITIVE = [:channels]
  include Aws::Structure
end

#status ⇒ String

The status of the quick response data.

Returns:

• (String)

# File 'gems/aws-sdk-qconnect/lib/aws-sdk-qconnect/types.rb', line 9272

class QuickResponseData < Struct.new(
  :quick_response_arn,
  :quick_response_id,
  :knowledge_base_arn,
  :knowledge_base_id,
  :name,
  :content_type,
  :status,
  :created_time,
  :last_modified_time,
  :contents,
  :description,
  :grouping_configuration,
  :shortcut_key,
  :last_modified_by,
  :is_active,
  :channels,
  :language,
  :tags)
  SENSITIVE = [:channels]
  include Aws::Structure
end

#tags ⇒ Hash<String,String>

The tags used to organize, track, or control access for this resource.

Returns:

• (Hash<String,String>)

# File 'gems/aws-sdk-qconnect/lib/aws-sdk-qconnect/types.rb', line 9272

class QuickResponseData < Struct.new(
  :quick_response_arn,
  :quick_response_id,
  :knowledge_base_arn,
  :knowledge_base_id,
  :name,
  :content_type,
  :status,
  :created_time,
  :last_modified_time,
  :contents,
  :description,
  :grouping_configuration,
  :shortcut_key,
  :last_modified_by,
  :is_active,
  :channels,
  :language,
  :tags)
  SENSITIVE = [:channels]
  include Aws::Structure
end